>>Policies<<

returns and cancellations

-I do not except returns but would gladly exchange an item for something comparable.
-please contact me within two business days of delivery or in-person purchase if you are in any way unhappy with your purchase.
-ship item back within 7 days or contact for appointment within 2 business days for drop-off.
-please contact me if there is something wrong or you are unhappy with your item

shipping info

-all items ship via USPS, fulfilled within 2-3 business days
-insured shipping is an option - $100 insurance coverage 
-once package has been transferred to USPS - it is buyers full responsibility for tracking shipment
-no refunds are given for lost or damage packages during the shipment process 

in studio shopping

-all visits must be made appointment only
​-contact me to schedule an appointment
-check studio hours below
-masks must be worn inside studio

resizing

-most rings cannot be resized, depending on the stone and setting type
-items containing turquoise absolutely cannot be resized.
​-if a ring is unable to be resized, i'll be more than happy to convert it into an adjustable ring free of charge.
-cost to resize depends on the ring can range between $30-100

custom orders

-please see customs page

studio hours

by appointment only

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